Top News

Only 29% of Hotels are Fully Leveraging Guest Intelligence

Barcelona, Spain, Wednesday 6 April – Increasingly, savvy hoteliers are using guest feedback to make operational and...

Hotel room costs same as seven years ago

The average cost of a hotel room around the world rose 2% in 2010, according to the...

TripAdvisor unveils 2011 travel trends forecast

Americans appear eager to pack their bags in the coming year, as 36 percent plan to spend...

Expedia on hotel pricing and other trends

As the International Society of Hospitality Consultants began looking toward the second decade of the 21st century,...

A Match Made in Hollywood: TripAdvisor Basks in Newlywed Bliss Naming Top 10 Celebrity Honeymoon Hotels

Romantic Locales, Privacy and VIP Service Set the Stage for A-List Honeymooners TripAdvisor®, the world’s largest travel site*,...

TripAdvisor, launches Game-Changing ‘TripAdvisor Trip Friends’ Enabling Travelers to Tap Into the Wisdom of Friends

Social Feature Identifies Travel-sphere of Friends Providing Even More Personalized Travel Information and Advice TripAdvisor®, the world’s largest...

Hotel rates in the USA: A high price to pay for little in the way of customer service or a fair deal?

hotel.info, the free online hotel reservation service with over 210,000 hotels worldwide, has investigated just how satisfied...

Only 29% of Hotels are Fully Leveraging Guest Intelligence

Only 29% of Hotels are Fully Leveraging Guest Intelligence

Barcelona, Spain, Wednesday 6 April – Increasingly, savvy hoteliers are using guest feedback to make operational and service improvements on property to deliver better guest experiences. ReviewPro, leaders in guest satisfaction improvement, recently surveyed 2,877 hospitality professionals across the globe to gain a better understanding of how hotels manage guest satisfaction and to highlight current trends in the industry related specifically to guest survey management.

The findings of the 2016 Guest Satisfaction Management Barometer, the first edition of this industry study, provide some eye-opening insights that could help …

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Only 29% of Hotels are Fully Leveraging Guest Intelligence

Only 29% of Hotels are Fully Leveraging Guest Intelligence

Barcelona, Spain, Wednesday 6 April – Increasingly, savvy hoteliers are using guest feedback to make operational and service improvements on property to deliver better guest experiences. ReviewPro, leaders in guest satisfaction improvement, recently surveyed 2,877 hospitality professionals across the globe to gain a better understanding of how hotels manage guest satisfaction and to highlight current trends in the industry related specifically to guest survey management.

The findings of the 2016 Guest Satisfaction Management Barometer, the first edition of this industry study, provide some eye-opening insights that could help …

April 6, 2016 | Comments Off | Read More »

The Global Hotel Construction Pipeline Tops 11,000 Projects

The Global Hotel Construction Pipeline Tops 11,000 Projects

April 6, 2016 – PORTSMOUTH, NH – According to the latest Global Construction Pipeline Trend Report from Lodging Econometrics (LE), the worldwide Pipeline is at 11,130 Projects/1.9 million Rooms, the highest level LE has ever recorded. The Global Pipeline is up 9% Year-Over-Year (YOY) by both projects and rooms, led by significant growth in the United States which has the world’s largest pipeline.

Globally there are 5,287 Projects/986,913 Rooms Under Construction,

April 6, 2016 | Comments Off | Read More »

Only 29% of Hotels are Fully Leveraging Guest Intelligence

Only 29% of Hotels are Fully Leveraging Guest Intelligence

Barcelona, Spain, Wednesday 6 April – Increasingly, savvy hoteliers are using guest feedback to make operational and service improvements on property to deliver better guest experiences. ReviewPro, leaders in guest satisfaction improvement, recently surveyed 2,877 hospitality professionals across the globe to gain a better understanding of how hotels manage guest satisfaction and to highlight current trends in the industry related specifically to guest survey management.

The findings of the 2016 Guest Satisfaction Management Barometer, the first edition of this industry study, provide some eye-opening insights that could help …

April 6, 2016 | Comments Off | Read More »

Travelnews

Only 29% of Hotels are Fully Leveraging Guest Intelligence

Only 29% of Hotels are Fully Leveraging Guest Intelligence

Barcelona, Spain, Wednesday 6 April – Increasingly, savvy hoteliers are using guest feedback to make operational and service improvements on property...

Apr 6, 2016 | Comments Off | Read More »
TripAdvisor hacked, member emails stolen

TripAdvisor hacked, member emails stolen

Security at the world’s largest travel website was breached by an “unauthorized third party” last weekend, TripAdvisor announced yesterday. The company...

Mar 25, 2011 | No comment | Read More »
Are Expedia prices affected by previous searches?

Are Expedia prices affected by previous searches?

Consumer Reports searched for the same itinerary at the same time on the Expedia travel site using two different browsers –...

Mar 25, 2011 | No comment | Read More »
Delta launches online check-in via Facebook

Delta launches online check-in via Facebook

Delta Airlines upgraded its Facebook application “Ticket Counter” and lets travelers now check their flight status, print their boarding pass and...

Mar 25, 2011 | No comment | Read More »
easyHotel Enters Bulgaria

easyHotel Enters Bulgaria

Super budget brand easyHotel is further expanding its hotel offerings as it announces its newest property, in Sofia, Bulgaria. Located in...

Mar 25, 2011 | No comment | Read More »
The most exclusive ways to travel the world

The most exclusive ways to travel the world

For an exclusive, luxury, travel experience tourists will have to dig deep into their pockets. The online travel portal HolidayCheck has...

Oct 10, 2010 | 2 comments | Read More »
China’s online travel services on the rise

China’s online travel services on the rise

The Mid-Autumn Festival and National Day holiday this year caused problems for some employees because working days and rest days were...

Oct 10, 2010 | 2 comments | Read More »
Facebook versus Google Travel, the upcoming travel wars?

Facebook versus Google Travel, the upcoming travel wars?

With Expedia, Orbitz, and other online travel stocks hovering just above the basement, news of Facebook and Google dancing around the...

Jul 17, 2010 | 2 comments | Read More »
Kiwi Collection Launches Refreshed WOW Travel: A Digital Travel & Lifestyle Magazine

Kiwi Collection Launches Refreshed WOW Travel: A Digital Travel & Lifestyle Magazine

To coincide with its new brand and website launch, Kiwi Collection has re-imagined WOW Travel as an inspirational travel and lifestyle...

Jul 17, 2010 | 2 comments | Read More »

Hotelnews

The Global Hotel Construction Pipeline Tops 11,000 Projects

April 6, 2016 – PORTSMOUTH, NH – According to the latest Global Construction Pipeline Trend...

Apr 6, 2016 | Comments Off | Read More »

Mövenpick Hotels & Resorts Reaches New Heights

Doha: The world isn’t short of beautiful resorts, but the upcoming Mövenpick Dharamshala Resort &...

Mar 25, 2011 | No comment | Read More »

Global Hotel Rates Climb in February

Global hotel rates climbed in February according to data released today byPegasus Solutions in The Pegasus...

Mar 25, 2011 | No comment | Read More »

Price more important than destination, says Travelzoo

A new Survey from Travelzoo has found that 64% of people say hotel prices are...

Mar 25, 2011 | No comment | Read More »

Facebook hotel booking conversions growing, for some higher than TripAdvisor

Facebook is fast becoming more than a customer relationship tool for many independent properties and...

Mar 25, 2011 | No comment | Read More »

Offline travel now growing faster than online

In 2010, offline travel distribution will grow faster than online for the first time since...

Nov 21, 2010 | 1 comment | Read More »

Are your hotel rates perceived as fair?

In the lodging industry revenue managers set prices. Customer-centric revenue managers, go further. They make...

Nov 21, 2010 | 1 comment | Read More »

Mobissimo to bring travel search to Facebook

Travel search engine Mobissimo has launched the first vertical travel search application available within Facebook....

Nov 21, 2010 | 1 comment | Read More »

Mr. P.R.S. Oberoi Named 2010 Corporate Hotelier of the World

Mr. P.R.S. Oberoi, Chairman of The Oberoi Group, has been presented with the ‘2010 Corporate...

Nov 21, 2010 | 4 comments | Read More »