Expedia launches TripAssist 2.0

Expedia has released a major update to its iPhone app TripAssist designed to help travellers with booking, researching and tracking travel information. The new version allows users to also enter and track non-Expedia travel itineraries.
With TripAssist, travelers can:
- Research flights, destinations, hotels, cars and activities from anywhere.
- Once they book, they can manage and update [...]

Sequel Lifestyle Hotels and Resorts Adds Popular Toronto Hotel

Ontario Hotel and Resort management firm assumes contract at the Gladstone Hotel
Sequel Lifestyle Hotels and Resorts is pleased to announce that a management agreement has been signed with the historic Gladstone Hotel in Toronto, Ontario.
Located in the city’s trendy Queen West neighbourhood, the Gladstone is Toronto’s oldest continuously operating hotel. Home to 37 artist-designed guest [...]

Starwood Hotels Has Its Eyes on China

Starwood Hotels & Resorts (HOT.N) could see as much as a quarter of its business come from Asia in the next few years, the hotel operator’s chief financial officer said on Monday.
Starwood currently draws 15 percent of its business from Asia, said CFO Vasant Prabhu at the Reuters Travel and Leisure Summit in New York.
“It’s [...]

Hilton wins People’s Choice Stevie award for favorite customer service

Hilton Worldwide announced today that it won the People’s Choice Stevie Award for Sales & Customer Service – Favorite Customer Service in Leisure and Tourism. The Stevie Awards is an international competition recognizing excellence in disciplines crucial to business success and for the first time the general public was asked to vote for their favorite [...]

Marriott Has a Pretty (and Pretty Useful) New Website

It’s a brand-new year and Marriott Hotels have a brand-new website which we just noticed today.
When you log onto Marriott.com, you’re greeted with a stack of spread out “trading cards” if you will, each denoting a different section of the site. However, front and center is the Marriott Reservations tool because that’s probably what you came [...]

Japan Bookings to the United States

Third Quarter 2009 Bookings: Extremely Weak

Japan bookings to the United States decreased 10 to 15 percent on average in the third quarter of 2009, according to the U.S. Department of Commerce sponsored Japan Travel Trade Barometer. None of the Japan trade reported an increase.

Fourth Quarter 2009: Projected to Continue to Decline

The majority, 78 percent of [...]

Hotels.com and Expedia launches new Dublin office

This latest opening will mean that the Irish hotel supply relationships for both brands, Hotels.com and its parent company Expedia, will now both be run from this new office.
Hotels.com and Expedia have announced the opening of their new Ireland office which is located in Dublin. This latest opening will mean that the Irish hotel supply [...]

Accor Hotels reports 2009 earnings

Accor 2009 earnings
Consolidated revenue totaled €7,065 million in 2009, representing a decline of 7.9% at comparable scope of consolidation and exchange rates (like-for-like) and of 8.5% as reported. Reported revenue was adversely impacted by a difficult economic environment as well as by asset disposals (which reduced growth by 3.5%) and the negative 1.4% currency [...]

Genares Worldwide launches social media program

Genares Worldwide Reservations Services, the hotel industry’s fastest-growing global representation and reservations company, today unveiled a new Social Media Marketing program that will provide increased visibility and better overall customer satisfaction for individual hotels.
Using its expansive reach and expertise in the industry, Genares can develop a Social Media Marketing strategy for any sized property. It [...]

Warwick International celebrates 30th anniversary

In 2010, Warwick International Hotels is proud to celebrate its 30th anniversary.
The Collection was founded in 1980 with the purchase of the Warwick Hotel in New York. This landmark hotel was built by William Randolph Hearst for his love for Marion Davies and her Hollywood friends. Since then, Warwick International Hotels has expanded rapidly establishing [...]