Only 29% of Hotels are Fully Leveraging Guest Intelligence

Barcelona, Spain, Wednesday 6 April – Increasingly, savvy hoteliers are using guest feedback to make operational and service improvements on property to deliver better guest experiences. ReviewPro, leaders in guest satisfaction improvement, recently surveyed 2,877 hospitality professionals across the globe to gain a better understanding of how hotels manage guest satisfaction and to highlight current [...]

Hotel room costs same as seven years ago

The average cost of a hotel room around the world rose 2% in 2010, according to the The increase was the first time that the average hotel room price rose year-on-year since 2007.
However, prices fell so low during 2009 after a 13% drop that despite last year’s modest increase, the average price of a [...]

TripAdvisor unveils 2011 travel trends forecast

Americans appear eager to pack their bags in the coming year, as 36 percent plan to spend more on leisure travel in 2011 than this year, while 42 percent expect to spend the same amount. Ninety percent plan to take two or more leisure trips next year – a slight increase on the 89 percent [...]

Expedia on hotel pricing and other trends

As the International Society of Hospitality Consultants began looking toward the second decade of the 21st century, members in attendance at the group’s annual conference heard some interesting observations regarding where the travel-and-tourism industry is heading.
Approximately 150 consultants attended the event at the InterContinental Montelucia Resort & Spa, and opening day speakers addressed the conference’s [...]

A Match Made in Hollywood: TripAdvisor Basks in Newlywed Bliss Naming Top 10 Celebrity Honeymoon Hotels

Romantic Locales, Privacy and VIP Service Set the Stage for A-List Honeymooners
TripAdvisor®, the world’s largest travel site*, today announced its list of the top ten celebrity honeymoon hotels, as identified by TripAdvisor editors.  When it comes to celebrating their weddings, TripAdvisor has learned that celebrities spare no expense in selecting the perfect accommodations that are [...]

TripAdvisor, launches Game-Changing ‘TripAdvisor Trip Friends’ Enabling Travelers to Tap Into the Wisdom of Friends

Social Feature Identifies Travel-sphere of Friends Providing Even More Personalized Travel Information and Advice
TripAdvisor®, the world’s largest travel site*, today announced the launch of its groundbreaking “TripAdvisor® Trip Friends” feature, allowing travelers to get advice from their Facebook® friends on TripAdvisor to plan their next vacation. Supplementing the site’s more than 35 million reviews and [...]

Hotel rates in the USA: A high price to pay for little in the way of customer service or a fair deal?, the free online hotel reservation service with over 210,000 hotels worldwide, has investigated just how satisfied the customers who have used it to book rooms have been with the service provided by the hotel.
On the basis of over one million hotel ratings, specifically analysed the value-for-money assessments submitted for 3 and 4 star [...]

TripAdvisor Provides Destination Marketing Organizations With Exclusive Tourism Page Sponsorships

TripAdvisor®, the world’s most popular and largest travel community, today announced its new Destination Marketing Organization (DMO) Tourism Sponsorship.  The sponsorship provides an opportunity for DMOs to incorporate highly targeted banner advertising, photos and videos, direct links to the DMO website, DMO brochure link, promotional messaging for deals and announcements, an events calendar, and a [...]

Continuing its success has gained its 4 millionth booking customer, the free online hotel reservation service for more than 210,000 hotels worldwide, welcomed its four millionth booking customer last week.
The countdown started just under four weeks ago. From the 3,950,000th customer we started looking more carefully, as every ten thousandth new customer who registered at from that point on was rewarded with a [...]

TripAdvisor Premieres America’s Top 10 Movie Hotels

TripAdvisor®, the world’s most popular and largest travel community, today announced its top 10 famous movie hotels, according to TripAdvisor editors.
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While landing a seven-figure movie contract will never be more than a silver-screen dream for most travelers, anyone can be a star at [...]