Do Your Hotel Staff Know the Score?

There’s nothing more frustrating, and demotivating for staff than lack of communication and being kept in the dark. Unless people know what’s expected of them and what’s going on you’ll end up with an unhappy team, and ultimately an impact on performance levels and increased staff turnover.
Hopefully the communication starts with a thorough induction, which [...]

FIFA World Cup™ Provides Strong Kick to South Africa Tourism Revenues

While Spain celebrated their first ever FIFA World CupTM championship on Sunday, host country South Africa was also celebrating the end of a successful tournament that saw hundreds of thousands of soccer fans descend upon the country. While blasting their vuvuzelas and celebrating their countries’ involvement in the FIFA World CupTM, international visitors have used [...]

Top Ten Ethical Destinations in the World

Suriname, South Africa or Poland – you might wonder what these very different countries have in common. It is “mindful travel” as some call it or ethical traveling, which is a way of preserving the wonders of the world for future generations. According to the recent report of the “Developing World’s 10 Best Ethical Destinations” [...]

Travelodge advances growth with 52-hotel lease deal

In a deal that sees its portfolio increase to 452 hotels, Travelodge has agreed to lease 52 properties at a cost of £91 million (US$139.9 million) from PRUPIM, the property investment arm of Prudential PLC. The 25-year lease to the budget hotel chain was made after U.K.-based pub group Mitchells & Butlers PLC sold 52 Innkeeper’s [...]

WaterWalk hotel work starts; new era pledged

With several pieces of construction equipment resting behind him, Jack DeBoer promised to usher in a new era of kept promises at WaterWalk.
On Thursday evening, he hosted an elaborate groundbreaking for the new $12 million Fairfield Inn and Suites at WaterWalk, at the corner of Main and Dewey.
He told the crowd of well-wishers that he [...]

Hilton project may restart soon

Work on the Pittsburgh Hilton Hotel’s long-stalled expansion is projected to resume within 10 days with a new, Miami-based construction manager.
The project that includes the addition of a third-floor indoor swimming pool to the Downtown landmark was halted in May 2009, when then-construction manager P.J. Dick pulled its people from the site due to nonpayment [...]

Louvre Hotels offers its entire UK Campanile group for sale

Acting on behalf of Starwood Capital’s Louvre Hotels, the investment advisory firm Christie + Co is marketing the company’s UK group of 18 hotels, which comprises 17Campanile assets and one Première Classe-branded property.
These hotels, which are a mixture of freehold and long leasehold sites, are spread across the UK in key locations such as Cardiff, Glasgow, Birmingham, [...]

South Pacific InterContinental resort completes renovation

InterContinental Moorea Resort & Spa announces the completion of a multimillion-dollar renovation. The refurbishment includes substantial terrace extensions of all bungalows (garden, beach and overwater), the addition of private plunge pools to all Garden Bungalows, a new poolside restaurant and bar, as well as two new Infinity pools.
The overwater bungalows enjoy improved direct access to [...]

World Cup boost expected for South African hoteliers

South Africa welcomed the world when the FIFA World Cup kicked off 11 June 2010. Data fromSTR Global, the leading provider of market information to the global hotel industry, shows that prior to the start of the tournament and in-line with many other parts of the world, the country’s revenue per available room (RevPAR) has begun [...]

Visitors are set to enjoy ‘cash back’ when staying with Accor hotels in Thailand

Whether traveling for business or pleasure, there are super deals available with Accor hotels throughout Thailand where guests will receive “cash back” incentives during their stay. This enables guests to spend their “cash back” credits on services within the hotel such as in the restaurants or bars or on treatments in the spa.
“Accor is coordinating [...]