Only 29% of Hotels are Fully Leveraging Guest Intelligence

Barcelona, Spain, Wednesday 6 April – Increasingly, savvy hoteliers are using guest feedback to make operational and service improvements on property to deliver better guest experiences. ReviewPro, leaders in guest satisfaction improvement, recently surveyed 2,877 hospitality professionals across the globe to gain a better understanding of how hotels manage guest satisfaction and to highlight current [...]

Macau Hotelier Wins Bid For Michael Jackson’s Glove

Macau’s Ponte 16 casino will display next year ten pieces of iconic Michael Jackson memorabilia, including the cream leather rhinestone glove he wore for his first Moonwalk performance on television.
Michael Jackson’s glove was sold to Hoffman Ma, deputy chief executive of the casino, at New York’s Julien’s Auctions at a whopping US$350,000.
“We’re a bit surprised [...]

Macau Hotelier Wins Bid For Michael Jackson’s Glove

Macau’s Ponte 16 casino will display next year ten pieces of iconic Michael Jackson memorabilia, including the cream leather rhinestone glove he wore for his first Moonwalk performance on television.
Michael Jackson’s glove was sold to Hoffman Ma, deputy chief executive of the casino, at New York’s Julien’s Auctions at a whopping US$350,000.
“We’re a bit surprised [...]